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GSS Japan

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Latest activity by GSS Japan
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    GSS Japan created an article,

    What's Network Requirement in VyNDEX?

    KB#: 000015864 Last Updated: 3/July/2018 Following domains need to be allowed for secure access (https) in your browser when you use VyNDEX:  repo.vyndex.com help.vyndex.com manager.vyndex.com Fo...

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    GSS Japan created an article,

    Can I Use VBA Macro in VyNDEX?

    KB#: 000015460 Last Updated: 6/Jan/2020 If your VyNDEX version is Ver. 1.3. or later, you can pull, push and clear records by using VBA macro. Here's how the macro works for pull, push and clear re...

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    GSS Japan created an article,

    Cannot Fetch Salesforce Data

    KB#: 000015799 Last Updated: 21/Sep/2018 Question: I cannot fetch Salesforce data with an error message. How can I fix it? Answer: If you use VyNDEX 1.4.2.13 or later, open, and save any sheet crea...

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    GSS Japan created an article,

    VyNDEX Prompts me to Sign up Though I'm VyNDEX User.

    KB#: 000015671 Last Updated: 19/Dec/2017 Question: I got a following message to encourage me to sign up even though I've already subscribed VyNDEX. How can I fix it?  ------------------------------...

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    GSS Japan created an article,

    How Can I Change Access Permission for Salesforce Data?

    KB#: 000015499 Last Updated: 6/Jan/2020 You can configure writer/read permission per Salesforce profile. Custom permissions you can control are as follows: VyNDEX.vyndex.[Delete] VyNDEX.vyndex.[Se...

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    GSS Japan created an article,

    Cannot Log in to Trial Version of VyNDEX

    KB#: 000015496 Last Updated: 6/Jan/2020 Question: I cannot log in to trial version of VyNDEX with an error "Trial authentication failed" How can I fix it? Answer: This error occurs when you access ...

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    GSS Japan created an article,

    How Do I Install VyNDEX Add-in?

    KB#: 000005072 Last Updated: 28/Feb/2017 You can install VyNDEX add-in as follows:  Go to VyNDEX add-in download page in Web browser and download the installer.  URL for the download page is avai...

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    GSS Japan created an article,

    Cannot Connect Salesforce with Network Error

    KB#: 000015608 Last Updated: 6/Jan/2020 Question: I got an error "A network error occurred" and cannot connect Salesforce when I log in to VyNDEX. How can I fix it? Answer: This error occurs when y...

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    GSS Japan created an article,

    Web Browsers Supported for Dr. Sum and MotionBoard

    Last Updated; 15/Apr/2019 Dr. Sum and MotionBoard support following Web Browsers:   Microsoft Edge  Product Ver.  Microsoft Edge (Desktop mode) Datalizer for Web 5.1 X     5.0 X     4.2 ...

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    GSS Japan created an article,

    Support Policy for SVF and SPA Virtual Environment

    Last Updated: 2/Dec/2019 SVF and SPA server products running in virtual environment are supported when following conditions are met: Guest operating system is supported for virtualization software...