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GSS Japan

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Latest activity by GSS Japan
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    GSS Japan created an article,

    [Fixed]: Critical: VyNDEX is Unstable Due to AWS Connectivity Issue

    Last Updated: 23/Aug/2019 On 23rd August 2019, connectivity issue occurred on the Amazon Web Services and it's impacting VyNDEX performance. You may encounter any error when you log in to the VyNDE...

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    GSS Japan created an article,

    Support Policy for Java in SVF and SPA products

    28/June/2019 This article describes our support policy for Java (JDK/JRE) included in SVF and SPA products. We carry out quality assurance for SVF and SPA products with Oracle JDK as well as follow...

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    GSS Japan created an article,

    Migration Instruction (For Migration from Dr. Sum EA 4.1 or 4.2 to Dr. Sum 5.1)

    13/Aug/2019 We found a critical issue when rolling back from Dr. Sum Ver. 5.1 to Dr. Sum EA Ver. 4.1 or 4.2, which results in database connection error (see this article for detail). This article d...

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    GSS Japan created an article,

    Dr. Sum: DB Connection Fails When Rolling Back from Ver. 5.1

    Last Updated: 9/Aug/2019 Affected Products: All models of Dr. Sum Ver. 5.1 Summary  When you upgrade Dr. Sum EA 4.1 or 4.2 to Ver. 5.1 and roll it back for some reasons, you may encounter  "8007100...

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    GSS Japan created an article,

    Dr. Sum Ver. 5.1

    Last Updated: 13/Aug/2019 Please read and agree on Use of Online Document before you access product manuals below.  Dr.Sum/Dr.Sum DataLoader/Dr.Sum Datalizer: Setup Guide Dr.Sum Datalizer: Adminis...

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    GSS Japan created an article,

    Datalizer ribbon does not appear in Excel menu.

    When Datalizer ribbon does not appear in Excel menu, various causes can be considered as follows: 1. “DatalizerExcel2010” is listed in Disabled Application Add-ins in Excel. 2. “DatalizerExcel2010”...

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    GSS Japan created an article,

    Known Issues for SVF 9.2 Java Version of Output Engine being used in Java 11 Environment

      Last Updated: 31/Jan/2019 There are some known issues detected when using Java version of SVF 9.2 Output Engine in Java 11 environment. The impact depends on customer's system environment, form f...

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    GSS Japan created an article,

    How to Replace (Upgrade) JRE

    Last Updated: 1/Aug/2019 SVF products have JRE bundled by default. You may need to replace (upgrade) it to later version for compatibility, for example, when you upgrade operating system or applyin...

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    GSS Japan created an article,

    How Can I know MotionBoard Version?

    You can check version number of your MotionBoard in either of followings: MotionBoard installation media (version number is printed on the media) Programs and Features in Control Panel MotionBoard...

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    GSS Japan created an article,

    How to Configure CData adapters

    When extracting compressed file for CData adapter, you will see following files. For example, compressed file for Twilio "TwilioAdapter.zip" contains following files:  (1) jdbc_twilio_0.zip  (drive...