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GSS Japan

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Latest activity by GSS Japan
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    GSS Japan created an article,

    Datalizer ribbon does not appear in Excel menu.

    When Datalizer ribbon does not appear in Excel menu, various causes can be considered as follows: 1. “DatalizerExcel2010” is listed in Disabled Application Add-ins in Excel. 2. “DatalizerExcel2010”...

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    GSS Japan created an article,

    Known Issues for SVF 9.2 Java Version of Output Engine being used in Java 11 Environment

      Last Updated: 31/Jan/2019 There are some known issues detected when using Java version of SVF 9.2 Output Engine in Java 11 environment. The impact depends on customer's system environment, form f...

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    GSS Japan created an article,

    How Can I know MotionBoard Version?

    You can check version number of your MotionBoard in either of followings: MotionBoard installation media (version number is printed on the media) Programs and Features in Control Panel MotionBoard...

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    GSS Japan created an article,

    How to Configure CData adapters

    When extracting compressed file for CData adapter, you will see following files. For example, compressed file for Twilio "TwilioAdapter.zip" contains following files:  (1) jdbc_twilio_0.zip  (drive...

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    GSS Japan created an article,

    Support Policy for WingArc Cloud Services with Windows 10 Servicing Models

    Last Updated: 24/June/2019 This article describes our support policy for WingArc cloud services with Windows 10 Servicing Models (Windows as Service). Support Policy We will run a compatibility tes...

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    GSS Japan created an article,

    Adobe Flash Player Vulnerability (CVE-2019-7845)

    Last Updated: 12/June/2019 Products Affected SVF Web Designer 9.2 Dr.Sum EA TextOLAP 4.0 to 4.2 Dr. Sum TextOLAP 5.0 to 5.1 Dr.Sum EA Visualizer 3.0, 3.0 SP1 Dr.Sum EA Datalizer MotionChart 4.0 to...

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    GSS Japan created an article,

    How to Get Log Files for Dr. Sum Datalizer and Data Loader?

    Dr. Sum Datalizer & Dataloader V5.0 or later Log files for Dr. Sum Datalizer V5.0 or later can be found as follows: Datalizer Server: \Datalizer5*\logs MotionChart: \Datalizer5*\logs\sps\motioncha...

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    GSS Japan created an article,

    How Do I Get Log Files

    All log files which are automatically generated under following folders (files generated before the issue occurred are not required):     The number of MotionBoard version can be found by clicking ...

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    GSS Japan created an article,

    [Fixed]: Defects about MotionBoard Online Map

    23/May/2019 Affected Products: MotionBoard Ver. 5.700.0000 ~  Ver. 5.700.0036 MotionBoard for Dr. Sum Ver. 5.700.0000 ~  Ver. 5.700.0036 MotionBoard for Dr. Sum EA Ver. 5.700.0000 ~  Ver. 5.700.00...

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    GSS Japan created an article,

    MotionBoard Ver. 6.0: Error Occurs When Connecting with SQL Server 2005

    14/May/2019 Affected Products: MotionBoard Ver. 6.0 (Build=6.0.00.0005~6.0.00.0006) MotionBoard for Dr. Sum Ver. 6.0 (Build=6.0.00.0005~6.0.00.0006) Summary:   An error may occur when connecting ...