FAQ
MotionBoard
- What Should I Check When I Experienced Any Failure?
- What's Difference Across Motionboard Ver. 5.7 Editions?
- Should I Need to Release Any Ports When Enabling Firewall Function for Motionboard?
- How Can I Activate New Features in MotionBoard Ver 5.7.00.0030?
- What's Difference Between Motionboard 5.7 and Motionboard 5.7 for Dr. Sum EA Editions?
- How Do I Get Log Files
SPA
SVF
- SVFX-Designer does not start
- SVFX-Designer does not start when using God Mode in a Windows 10 Creators Update environment
- How to Merge Multiple Forms into 1 File? (Universal Connect/X)
- How to Merge Multiple Forms into 1 File?
- Known Issues for SVF input / output folder
- Known Issues for SVF 9.2 Java Version of Output Engine being used in Java 11 Environment
Dr. Sum EA and Dr. Sum
- C5220 Error Occurs on Environment where Multiple Versions of Office Are Installed
- What Kind of Data Sources Are Supported by Dr.Sum Ver. 5.5?
- Datalizer Ribbon Does Not Appear in Excel menu.
- How to Get Log Files for Dr. Sum Datalizer and Data Loader?
- How to Get Log Files for Dr. Sum?
- How to Get System Configuration Information for Dr. Sum?
SVF Cloud
- When you cannot access SVF Cloud Manager or open form layout using Internet Explorer/Microsoft Edge
- What's Required When Installing SVF Cloud for Salesforce?
- Help! The following error occurred when trying to output a form (report): [-5541114] Failed to create file.
- Help! An error occurs when I output reports with images.
- Help! An error occurs when I try to output Excel reports.
- Help! I suddenly can't output any forms (reports).
Non-product-related
VyNDEX
- What's Network Requirement in VyNDEX?
- Can I Use VBA Macro in VyNDEX?
- Cannot Fetch Salesforce Data
- VyNDEX Prompts me to Sign up Though I'm VyNDEX User.
- How Can I Change Access Permission for Salesforce Data?
- Cannot Log in to Trial Version of VyNDEX
MotionBoard Cloud
- Windows Defender SmartScreen warning is shown when installing MB Agent and Bridge Client
- Are there any documentation for setting up MotionBoard Cloud for Salesforce?
- Are there any documentation for setting up MotionBoard Cloud?
- Help! The following error is being show when I log in: Authentication Error, Could not connect to server.
- Help! The following error is being show when I log in: Authentication error occurred: User does not have "View Setup and Configuration" permission.
- How do I uninstall MotionBoard for Salesforce?