Last Updated: 11/Aug/2020
Report Director Enterprise Ver.10.0 (Including Report Director Enterprise option)
We have confirmed that printing cannot be cancelled when the spooled document is in the following status.
- Waiting for printer ready
- Waiting for paper-change
For customers using RDE Ver.10.0, we provide the patch.
Contact global support if you need to apply it.
This patch is applicable only for Report Director Enterprise Server 10.0.0.16.
To check version, run the following command on command prompt.
- Windows: %FIT_PRODUCTS_BASE%\rdjava\rdserver\rd_server_version.bat
- UNIX/LINUX: $FIT_PRODUCTS_BASE/rdjava/rdserver/rd_server_version.sh