Last Updated: 07/Aug/2017
KB#: 000015509
When you start SVFX-Designer and the design screen is not displayed, the file you opened may be damaged.
Procedure
- Check the size of the following files under SVFJP\vfrwin\Bin.
- designer.properties.xml
- Operation.properties.xml
- If the file size of designer.properties.xml is 0 KB, do the following:
- Rename the designer.properties.xml file.
- Make a copy of designer.properties.master.xml in the same directory and rename it to designer.properties.xml.
- If the file size of Operation.properties.xml is 0 KB, do the following:
- Rename the Operation.properties.xml file.
- Make a copy of Operation.properties.master.xml in the same directory and rename it to Operation.properties.xml.
If the size of the files listed above are not 0 KB, please check if the following FAQ also applies to you.
SVFX-Designer does not start when using God Mode in a Windows 10 Creators Update environment
Please contact Global Support if neither of these apply to you.
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