SVFX-Designer does not start

Last Updated: 07/Aug/2017

KB#: 000015509

When you start SVFX-Designer and the design screen is not displayed, the file you opened may be damaged.

Procedure

1.  Check the size of the following files under SVFJP\vfrwin\Bin.
   • designer.properties.xml
   • Operation.properties.xml
2.  If the file size of designer.properties.xml is 0 KB, do the following:
   1.  Rename the designer.properties.xml file.
   2.  Make a copy of designer.properties.master.xml in the same directory and rename it to designer.properties.xml.
3.  If the file size of Operation.properties.xml is 0 KB, do the following: 
   1.  Rename the Operation.properties.xml file.
   2.  Make a copy of Operation.properties.master.xml in the same directory and rename it to Operation.properties.xml.

If the size of the files listed above are not 0 KB, please check if the following FAQ also applies to you.

SVFX-Designer does not start when using God Mode in a Windows 10 Creators Update environment

Please contact Global Support if neither of these apply to you.