Cloud Support Policy with Windows 7 etc..

3/Oct/2019

Summary: 

After January 14, 2020, Microsoft will stop the extended support for Windows 7 and no longer provide security updates or support for PCs running Windows 7. Please see the following article for detail: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-windows-7-support

From security perspective, WingArc decided to exclude Windows 7 from our cloud service system requirement on 14 January 2020.

If you are using Windows 7 with either of following services, we strongly recommend you upgrade to the newer version of Windows by then.

 Product Affected: 

• VyNDEX
• SVF Cloud
• SPA Cloud
• MotionBoard Cloud
• Dr.Sum Cloud

Support policy for the software products that are no longer supported by the manufactures

Besides Windows 7, following products will be excluded from our cloud service system requirement on 14 January 2020 since their product lives have already been ended:

Operating Systems: 

• Microsoft(R) Windows(R) 7 Professional, Enterprise, Ultimate (32bit/64bit)
• Microsoft(R) Windows(R) Server 2008 (32/64bit)
• Microsoft(R) Windows(R) Server 2008 R

Web Browser: 
These browsers have no longer been supported since Salesforce already retired support for them. See this article for detail. 

• Microsoft(R) Internet Explorer 9.0 (32bit)
• Microsoft(R) Internet Explorer 10.0 (32bit)

Adobe Reader:

• Adobe Reader XI
• Adobe Reader X
• Adobe Reader 9

Feel free to contact us if you have any questions.