Advanced Notice: Dr. Sum Datalizer MotionChart Willl Be Discontinued

Last Updated: 18/Sep/2019

Summary

WingArc decided to discontinue all versions of Dr.Sum Datalizer MotionChart (MotionChart) at the end of December 2019 and stop providing our support service for MotionChart at the end of December, 2020. 

Background

MotionChart requires Adobe Flash Player to render chart images . As announced, Adobe Systems Incorporated will stop updating and distributing Flash Player at the end of 2020 and encourage content creators to migrate any existing Flash content to the new open standards such as HTML5. Based on the announcement, we decided to discontinue MotionChart.

Support Service

Due to the end of manufacturer support for Adobe Flash Player, we will stop providing our support service for MotionChart at the end of December, 2020. The extended support will be available after that, but please note that we will no longer provide support service if you update your browser version.

Customer who has maintenance contract can select any one of the followings:

1. Replace MotionChart with alternative WingArc product.
   Customer can purchase MotionBoard as an alternative product with discount price (MotionChart licence fee deducted).
   
   E.g.  If you replace MotionChart (10K USD) with MotionBoard 10 user licenses (15K USD), you need to pay 5K USD only.  The new maintenance contract will be applied at the 1st day of following month after the replacement (Maintenance contract for MotionChart will be invalid).
   
   
2. Keep existing maintenance contract
   Customer can keep existing contract and choose "option 1" above anytime within the contract period. 
   
   
3. Cancel maintenance contract
   Customer can cancel maintenance contact in the next renewal timing. 

Feel free to contact our sales representative if you have any questions.