23/May/2019
Affected Products:
- MotionBoard Ver. 5.700.0000 ~ Ver. 5.700.0036
- MotionBoard for Dr. Sum Ver. 5.700.0000 ~ Ver. 5.700.0036
- MotionBoard for Dr. Sum EA Ver. 5.700.0000 ~ Ver. 5.700.0036
Summary:
There were 2 issues when displaying or outputting GEO item image onto the MotionBoard Online Map Service. We are sorry for the inconvenience.
| Defect 1 | Defect 2 | |
| Condition | (Re)booting MotionBoard Sevrer service during following periods | |
| When (JST) | 1pm to 6:40pm on May 13 2019 | 0am on Dec 1 2018 to 9pm May 15 2019 |
| Impact | Displaying GEO Item in either of following map types as image chart. | |
| Map Type | ・MapFan | ・Emerald(Online) ・Emerald English(Online) ・Mapbox Dark(Online) ・Mapbox Dark English(Online) ・Mapbox Light(Online) ・Mapbox Light English(Online) |
Solution:
It's fixed by rebooting MotionBoard Server service.
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