How to Get System Configuration Information for Dr. Sum?

Last Updated: 6/Mar/2020

You can use Dr. Sum tool to get Dr. Sum system configuration information. It's helpful for us to investigate any issues you've experienced on Dr. Sum. Here’s a step by step instruction: 

1. Download and unzip "DSInfo_5.1.00.0010.zip" on the Dr. Sum server, Dr. Sum client or Dr. Sum add-in.
   
   
2. Run "DSInfo.exe" as an administrator.
   
   
3. By default, the log file will be saved in the same folder as "DSInfo.exe". Change it by clicking the path in the red rectangle below if you want to change it.
   
   
   
4. Click Run. 
   
   
5. Click Exit button to close. 

 Note: Tab shown in the tool varies depending on which products you have been installed.