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MotionBoard Cloud for Salesforce

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Last Updated: 20/June/2019

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Defects dependent on environments (OS, Web Browser, Various Peripheral SW) whose support has already ended are also in effect, not supported by WingArc1st, even if they are explicitly written as supported in this page. For details, please refer to our support site: "Support Policy"

Salesforce Edition

Supported Editions

Following editions of Sales Cloud and Service Cloud are supported:

  • Salesforce Enterprise Edition
  • Salesforce Unlimited Edition

 

Compatible Software

For Professional or upper edition

 

  • SVF Cloud 
  • direct
  • ChatWork 
  • LINE WORKS 
  • Slack 
  • Acrete SNS 

 

Compatible Data Sources

For all editions
  • SPA Cloud
  • Excel File (*1) (*2)
  • CSV File (*3)
  • Data storage (10M records by default) (*4)
For Professional or upper edition
  • SPA Ver. 10.0
  • SPA Ver. 9.3 (*5)
  • Dr. Sum Ver. 5.0
  • Dr. Sum EA Ver. 4.2
  • Amazon Aurora (*6)
  • Amazon RedShift 1.x
  • Apache Spark 2.1.0
  • Apache Spark 2.0.2
  • EnterpriseDB 9.6
  • EnterpriseDB 9.5
  • FUJITSU Symfoware Server V 9.x
  • FUJITSU Software Symfoware Analytics Server V12.x
  • Google Analytics
  • Greenplum Database 4.x
  • HiRDB 9.x
  • Hitachi Advanced Data Binder 3.x
  • Hitachi Advanced Data Binder 2.x
  • Micro Focus Vertica 9.x 
  • Micro Focus Vertica 8.x 
  • Micro Focus Vertica 7.x
  • IBM DB2 for i (DB2/400) V7R3 (*7)
  • IBM DB2 for i (DB2/400) V7R2 (*7)
  • IBM DB2 for i (DB2/400) V7R1 (*7)
  • IBM DB2 for i (DB2/400) V6R1 (*7)
  • IBM DB2 11.x
  • IBM DB2 10.x
  • IBM DB2 9.x
  • IBM PureData System（Netezza Technology）(Internal Netezza version 7.ｘ）
  • IBM Informix Server 11.7
  • MariaDB 10.x
  • MariaDB 5.x
  • Microsoft Azure SQL Database
  • Microsoft SQL Server 2017 
  • Microsoft SQL Server 2016
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2012 SP1
  • Microsoft SQL Server 2008 R2 SP1
  • Microsoft SQL Server 2008 R2 SP2
  • Microsoft SQL Server 2008 SP3
  • Microsoft SQL Server 2008 SP2
  • Microsoft SQL Server 2005 SP3
  • MySQL 8.x
  • MySQL 5.x（InnoDB）
  • Oracle Database 18c
  • Oracle Database 12cR2
  • Oracle Database 12cR1
  • Oracle Database 11gR2
  • Oracle Database 11gR1
  • Oracle Database 10gR2
  • Oracle Database 9iR2（R9.2.0.7 or later）
  • Oracle Database 18c in Oracle Exadata Database Machine
  • Oracle Database 12cR2 in Oracle Exadata Database Machine
  • Oracle Database 12cR1 in Oracle Exadata Database Machine
  • Oracle Database 11gR2 in Oracle Exadata Database Machine
  • Oracle Database 11gR1 in Oracle Exadata Database Machine
  • PostgreSQL 11
  • PostgreSQL 10
  • PostgreSQL 9.6
  • PostgreSQL 9.5
  • PostgreSQL 9.4
  • PostgreSQL 9.3
  • PostgreSQL 9.2
  • PostgreSQL 9.1
  • PostgreSQL 9.0
  • PostgreSQL 8.x
  • SAP IQ 16.0
  • SAP SQL Anywhere 17.x (*7) (*8)
  • SAP SQL Anywhere 16.x (*7) (*8)
  • SAP HANA 2.x
  • SAP HANA 1.x
  • Teradata Database 15.x
  • Teradata Database 14.x
  • Tibero RDBMS 6.x
  • Treasure Data 
  • Other available data sources (*9) 
  1. 1,048,576 cases or within 100 MB.
  2. The format of the Excel file that can be used as a data source is as follows:
    XLS format: "Excel 97-2003 book" ("Microsoft Excel 5.0/95 book" is not supported)
    XLSX format: "Excel workbook" and "Strict Open XML spreadsheet"
    XLSM format: "Excel macro effective book"
  3. 1 million cases or within 100 MB.
  4. Data storage size can be increased by adding an option.
  5. SPA Ver. 9.3 can be connected with MotionBoard.
  6. Supports MySQL-compatible and PostgreSQL-compatible editions.
  7. For detail, please contact us. 
  8. Supports JDBC TYPE 4. 
  9. See a list of data sources for CData software integration.

 

Client Environment

Operating System

 

  • Microsoft Windows 10 (*1) (*2)
  • Microsoft Windows 8.1 (*3) 
  • Microsoft Windows 7 (*4) 
  • OS X Yosemite (*5) 
  • OS X EI Capitan (*5) 
  • macOS Sierra (*5) 
  • macOS High Sierra (*5) 
  • macOS Mojave (*5) 

 

OS Language 
  • Japanese
  • English
  • Simplified Chinese
CPU
  • 1GHz and higher
Memory 
  • 1GB or higher
Disk Space
  • 512 MB or more 
Web Browser
  • Microsoft Edge (*6) (*7) 
  • Internet Explorer 11 (*6) (*8) (*9) 
  • Mozilla Firefox 56 or later (*6) 
  • Google Chrome (*6) (*10)  
PDF Reader
  • Adobe Acrobat Reader DC (*11) 
  • Adobe Reader XI (*11)
  • Adobe Reader X (*11)
Flash Player Adobe Flash Player 10.2 or later (*12)
  1. Supports Pro, Education and Enterprise.
  2. 1903 or earlier is supported.
  3. Supports Windows 8.1, Pro and Enterprise.
  4. Supports Professional, Enterprise, and Ultimate.
  5. Use Google Japanese input in Flash mode, otherwise unexpected character input error may occur.
  6. Chrome and Firefox is recommended in HTML5 mode.
  7. In HTML5 mode, some video formats may not be supported in Edge. Upgrade to the latest version of Edge or use another browser if that's the case.
  8. Only supports the desktop version.
  9. In Flash mode, browser protection mode in Internet Explorer 11 (32bit) is not supported. Disable protection mode in advance.
  10. Supports the latest version up to 2 previous versions. (Versions outside this range is out of Maintenance Support period)
  11. It is required to view offline chart (PDF format), board and chart which were exported to PDF.
  12. Adobe Flash Player which is supported in your browser is required in Flash mode. NPAPI is required to browse offline chart (PDF format) in Adobe Reader.

MotionBoard Agent

Operating System
  • Microsoft Windows Server 2016 (64 bit) (*1)
  • Microsoft Windows Server 2012 R2 (64 bit) (*2)
  • Microsoft Windows Server 2012 (64 bit) (*2)
  • Microsoft Windows Server 2008 R2 SP1 (64 bit) (*3)
  • Microsoft Windows Server 2008 SP2 (64 bit)  (*3)
  • Microsoft Windows 10 (64 bit) (*4)(*5)
  • Microsoft Windows 8.1 (64 bit) (*6)
  • Microsoft Windows 7 (64 bit) (*7)
Disk  Space
  • 512MB or more (*8)
  1. Supports Standard, Datacenter, and Essentials (except Server Core).
  2. Supports Standard, Datacenter, Essentials, Foundation (except Server Core).
  3. Supports Standard, Enterprise, Datacenter (except Server Core).
  4. Supports Pro, Education, and Enterprise.
  5. 1903 or earlier is supported.
  6. Supports Windows 8.1, Pro, and Enterprise.
  7. Supports Professional, Enterprise, and Ultimate.
  8. 150MB or more disk space is required additionally (500MB recommended).

 

+Mobile Application Android Device

Operating System
  • Android 4 or later
Storage
  • 100MB or more
Mobile Device
  • Devices that satisfy operating system and storage usage requirements (*1)(*2)
  1. Memory usage varies depending on the content displayed. We recommend a device with  2GB memory or more.
  2. if you want to use location service or camera function with +Mobile application, you need to to allow location access to the application on your mobile device

Mobile Application iOS Device

Operating System
  • iOS 9 or later (*1)
Storage 
  • 100MB or more
Mobile Device
  • Apple iPhone 5s or later (*2)(*3)
  • Apple iPad mini 2 or later (*2)(*4)
  • Apple iPad Air or later (*2)(*5)
  1. iOS 11 or later is recommended.
  2. Memory usage varies depending on the content displayed. We recommend a device with plenty size of memory.
  3. Apple iPhone 6s or later is recommended.
  4. Apple iPad mini 4 or later is recommended.
  5. Apple iPad Air 2 or later is recommended.

Bridge Client

Operating System
  • Microsoft Windows Server 2016 (64 bit) (*1)
  • Microsoft Windows Server 2012 R2 (64 bit) (*2)
  • Microsoft Windows Server 2012 (64 bit) (*2)
  • Microsoft Windows Server 2008 R2 SP1 (64 bit) (*3)
  • Microsoft Windows Server 2008 SP2 (64 bit) (*3)
  • Ubuntu Server 16.04.x LTS（64bit）
  • Red Hat Enterprise Linux 7.6 Server (x86-x64 64 bit)
  • Red Hat Enterprise Linux 7.5 Server (x86-x64 64 bit)
  • Red Hat Enterprise Linux 7.4 Server (x86-x64 64 bit)
  • Red Hat Enterprise Linux 7.3 Server (x86-x64 64 bit)
  • Red Hat Enterprise Linux 7.2 Server (x86-x64 64 bit)
  • Red Hat Enterprise Linux 7.1 Server (x86-x64 64 bit)
  • Red Hat Enterprise Linux 7.0 Server (x86-x64 64 bit)
  • Red Hat Enterprise Linux 6.8 Server (64 bit)
  • Red Hat Enterprise Linux 6.7 Server (64 bit)
  • Red Hat Enterprise Linux 6.6 Server (64 bit)
  • Red Hat Enterprise Linux 6.5 Server (64 bit)
  • Red Hat Enterprise Linux 6.4 Server (64 bit)
  • Red Hat Enterprise Linux 6.3 Server (64 bit)
  • Red Hat Enterprise Linux 6.2 Server (64 bit)
  • Red Hat Enterprise Linux 6.1 Server (64 bit)
  • Red Hat Enterprise Linux 5.8 Server (64 bit)
  • Red Hat Enterprise Linux 5.7 Server (64 bit)
OS Language
  • Japanese
  • English
  • Simplified Chinese
CPU
  • Intel Xeon 1 GHz or higher
Memory 
  • 4GB or more
Disk Space
  • 1GB or more (*4)
  1. Supports Standard, Datacenter, and Essentials (except Server Core).
  2. Supports Standard, Datacenter, Essentials, and Foundation (except Server Core).
  3. Supports Standard, Enterprise and Datacenter (except Server Core).
  4. 150MB or more disk space is required additionally (500MB recommended).

MB IoT Agent

 

Operating System
  • iOS 9 or later (*1)
  • Android 4.2 or later

1. iOS 11 or later is recommended.

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