Last Updated: 20/June/2019
Contents
- Salesforce Edition
- Compatible Software
- Compatible Datasources
- Client Environment
- MotionBoard Agent
- +Mobile Application
- Bridge Client
- MB IoT Agent
Defects dependent on environments (OS, Web Browser, Various Peripheral SW) whose support has already ended are also in effect, not supported by WingArc1st, even if they are explicitly written as supported in this page. For details, please refer to our support site: "Support Policy"
Salesforce Edition
Supported Editions |
Following editions of Sales Cloud and Service Cloud are supported:
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Compatible Software
For Professional or upper edition |
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Compatible Data Sources
For all editions |
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For Professional or upper edition |
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- 1,048,576 cases or within 100 MB.
- The format of the Excel file that can be used as a data source is as follows:
XLS format: "Excel 97-2003 book" ("Microsoft Excel 5.0/95 book" is not supported)
XLSX format: "Excel workbook" and "Strict Open XML spreadsheet"
XLSM format: "Excel macro effective book" - 1 million cases or within 100 MB.
- Data storage size can be increased by adding an option.
- SPA Ver. 9.3 can be connected with MotionBoard.
- Supports MySQL-compatible and PostgreSQL-compatible editions.
- For detail, please contact us.
- Supports JDBC TYPE 4.
- See a list of data sources for CData software integration.
Client Environment
Operating System |
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OS Language |
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CPU |
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Memory |
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Disk Space |
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Web Browser |
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PDF Reader |
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Flash Player | Adobe Flash Player 10.2 or later (*12) |
- Supports Pro, Education and Enterprise.
- 1903 or earlier is supported.
- Supports Windows 8.1, Pro and Enterprise.
- Supports Professional, Enterprise, and Ultimate.
- Use Google Japanese input in Flash mode, otherwise unexpected character input error may occur.
- Chrome and Firefox is recommended in HTML5 mode.
- In HTML5 mode, some video formats may not be supported in Edge. Upgrade to the latest version of Edge or use another browser if that's the case.
- Only supports the desktop version.
- In Flash mode, browser protection mode in Internet Explorer 11 (32bit) is not supported. Disable protection mode in advance.
- Supports the latest version up to 2 previous versions. (Versions outside this range is out of Maintenance Support period)
- It is required to view offline chart (PDF format), board and chart which were exported to PDF.
- Adobe Flash Player which is supported in your browser is required in Flash mode. NPAPI is required to browse offline chart (PDF format) in Adobe Reader.
MotionBoard Agent
Operating System |
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Disk Space |
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- Supports Standard, Datacenter, and Essentials (except Server Core).
- Supports Standard, Datacenter, Essentials, Foundation (except Server Core).
- Supports Standard, Enterprise, Datacenter (except Server Core).
- Supports Pro, Education, and Enterprise.
- 1903 or earlier is supported.
- Supports Windows 8.1, Pro, and Enterprise.
- Supports Professional, Enterprise, and Ultimate.
- 150MB or more disk space is required additionally (500MB recommended).
+Mobile Application Android Device
Operating System |
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Storage |
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Mobile Device |
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- Memory usage varies depending on the content displayed. We recommend a device with 2GB memory or more.
- if you want to use location service or camera function with +Mobile application, you need to to allow location access to the application on your mobile device
Mobile Application iOS Device
Operating System |
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Storage |
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Mobile Device |
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- iOS 11 or later is recommended.
- Memory usage varies depending on the content displayed. We recommend a device with plenty size of memory.
- Apple iPhone 6s or later is recommended.
- Apple iPad mini 4 or later is recommended.
- Apple iPad Air 2 or later is recommended.
Bridge Client
Operating System |
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OS Language |
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CPU |
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Memory |
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Disk Space |
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- Supports Standard, Datacenter, and Essentials (except Server Core).
- Supports Standard, Datacenter, Essentials, and Foundation (except Server Core).
- Supports Standard, Enterprise and Datacenter (except Server Core).
- 150MB or more disk space is required additionally (500MB recommended).
MB IoT Agent
Operating System |
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1. iOS 11 or later is recommended.
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