Last Updated: 8/Aug/2018
Dr. Sum (Dr. Sum EA) products running in cloud environment are supported when following conditions are met:
- Operating system is supported by cloud software providers.
- Operating system and middle ware running in cloud environment are supported by WingArc.
Supported Cloud Environment:
| Cloud Environment | Private Cloud | Public Cloud |
| Cloud Service | IaaS cloud service hosted by individual enterprise for its own use. | IaaS cloud service provided by data center provider in public. |
| Network | Private Network (e.g. VPN) required | Internet |
Supported Products:
- Dr.Sum Ver. 5.0 or later (*1)
- Dr.Sum TextOLAP Ver. 5.0 or later
- Dr.Sum Datalizer Ver. 5.0 or later (*1)
- Dr.Sum DataLoader Ver. 5.0 or later
- Dr.Sum Connect Ver. 5.0 or later
- Dr.Sum EA Ver. 4.0 or later(including Dr.Sum EA Datalizer Express)
- Dr.Sum EA TextOLAP Ver. 4.0 or later
- Dr.Sum EA Datalizer Expert Ver. 4.0 or later
- Dr.Sum EA Datalizer Professional for Web Ver. 4.0 or later
- Dr.Sum EA Datalizer for Web Ver. 4.0 or later
- Dr.Sum EA Datalizer for Excel Ver. 4.0 or later
- Dr.Sum EA Datalizer MotionChart Ver. 4.0 or later
- Dr.Sum EA MotionBoard Ver. 4.0 or later
- Dr.Sum EA DataLoader Ver. 4.0 or later
- Dr.Sum EA Visualizer Ver. 3.0 SP1 or later
- Dr.Sum EA Connect Ver. 3.0 SP1 or later
(*1) Option products are also supported.
Important Note:
- Customers may need to contact with cloud software provider if the issue can be cloud software specific.
- Customers may be asked to reconstruct their environment if need.
- If the issue occurs in cloud environment only, WingArc may not be able to investigate or resolve the issue.
Comments
0 comments
Please sign in to leave a comment.