On 8th June 2018, an issue occurred on VyNDEX billing backend showing an error message about credit card payment system. We confirmed this message didn't prevent any user actions with VyNDEX including selecting Salesforce objects, loading or writing any data. We are sorry for the inconvenience.
What: Users who are using VyNDEX Ver 1.4 or later see following error message when logging in to VyNDEX:
Failed to retrieve your license information.
VyNDEX-01010: An error occurred in the credit card payment system.
When: 8th June, 2018 0:30 to 0:58 AM (UTC)
Cause: Unexpected failure on VyNDEX billing backend