Last Updated: 24/June/2019
This article describes our support policy for SVF and SPA with Windows 10 Servicing Models (Windows as Service).
Support Policy
We will run SVF/SPA compatibility test with the latest version of Windows 10 Windows Update after Semi-Annual Channel is released and announce support details once we verify SVF and SPA products operate on the latest version of Windows 10 Windows Update without any compatibility issue.
We will release any patches or service packs if we detect any critical issues with Windows 10 and announce it as Importance Notice.
You may experience any unexpected issues if you apply Windows Update before we complete the compatibility test. We strongly recommend you defer to apply Windows Update for 120 days or longer. Contact Microsoft for referring to apply Windows Update.
| Servicing Models | SVF/SPA (*1) |
| Semi-Annual Channel (a.k.a.Current Branch for Business (CBB)) |
Support detail will be announced 3 months after the Semi-Annual Channel is released (workaround will be provided if any issues are detected in any certain condition). |
| Long-Term Servicing Channel (LTSC) (a.k.a. Long-Team Serviicing Branch (LTSB)) |
Will be supported |
(*1) Except for StraForm products, OpenBOST for SVF, SVF EA Connect and SPA ETL Option
Target Version and Condition
- All SVF and SPA products and versions which support Windows 10 and are under maintenance service (See system requirements for SVF and SPA for detail).
- All SVF and SPA products which meet following condition: Any middlewares used on Windows 10 are supported by their manufacturers. This includes Java, .NET Framework and Web browsers etc...
See the Customer support guide for WingArc product lifecycle.
SVF and SPA support for Windows 10 is not available when:
- You've not applied SVF/SPA versions or patches which support Windows 10 major update.
- Your Windows 10 version is the old LTSC which is no longer supported by Microsoft.
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