[Fixed]: Critical: VyNDEX Login Issues to Salesforce

Last Sunday, 2018/05/13, an issue occurred preventing VyNDEX users from logging in to their production version of Salesforce via the VyNDEX UI.
(Note: Sandbox users were unaffected by this issue.)

We have since determined the cause and have released a module fixing this issue.

Issue Summary:
What: User's can't login to Salesforce via VyNDEX
When: 12th May, 2018 - 14th May, 2018 @ 04:08AM
Cause: Incompatibilities with changes on Salesforce login mechanisms
Fix: Add-in fixing the issue has been released

Fix Summary:
There are two ways to update your VyNDEX add-in to the latest version:

A) Manual Download Page

1. Follow the link: http://page.1st.wingarc.com/e/151461/download-index-html/nfh13/127583080
2. Download and run the installer.
3. Follow the text prompt to complete installation.

B) Update via Salesforce

1. Go to the VyNDEX add-in and click the Options button.
2. On the Options screen, click [Connection]
3. Uncheck the option [Use Salesforce log in screen]
4. Follow the on-screen prompt to complete installation.

Troubleshooting:
If the issue remains even after updating to the latest version of VyNDEX, you may need to edit your system registry.
(Caution: Consult with your system admin first before perform the steps below.)

1. Launch Registry Editor by typing [regedit] on the Search bar next to the Start button.
2. Go to the following key folder:
   HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
3. Double click on the key named [Excel.exe] and make sure it contains the following values:
   Value Type: DWORD (32-bit) Value
   Value Data: 270f
   

Note: If the key does not exist, add it by right-clicking on the system registry window, and select
the value type specified above.