VyNDEX Tab Disappeared

KB#: 000015449/000005069
Last Updated: 28/Feb/2017

Question: VyNDEX tab disappeared from Excel. VyNDEX add-in is now listed in Disabled Application Add-ins. It seems VyNDEX is disabled. How can I fix it?

Answer: This issue may occur when VyNDEX crashed for some reason or Windows Update failed on the PC where VyNDEX is running. To fix the issue, please do following:

1. Open Excel and select File - Options - Add-ins.

2. Select Disabled Items in the Manage drop down and click Go button. 

3. Select "Add-in:vyndex (file://c:....)" in Disabled Items dialog box and click Enable and click Close.

4. VyNDEX now shows in Inactive Application Add-ins.

5. Click COM Add-ins in Manage drop down and click Go. 

6. Select checkbox next to VyNDEX and click OK.

7. Restart Excel.