How to Submit a Request

Please contact us as below if you have any questions or requests about our products and services.

Note: You will be asked your product serial number when you contact us first time.

How to Submit a Request:

1. Go to WingArc1st Support page.
   
   
2. Click Submit a request link at the upper right corner.
   
   
3. Fill in following fields and click Submit.
      Email address
      Subject
      Description
      Severity
      Product
   
   
4. You will get a welcome mail from WingArc Support below. Click a URL in the mail to go to password setting page.
   
   
5. Enter your password and click Set password button. Your name is pre-filled with your email address.   
   
     
           
6. You will get a confirmation mail notifying your request has been registered as a ticket. Subsequent communication is done thru email. You can also view entire communication if you sign in WingArct support site.