Last Updated: 17/Apr/2016
When accessing the website for downloading the VyNDEX Excel Add-in through a Web browser, the following message appears and the installation fails.
<Error Message>
“The following Microsoft Office solution cannot be installed due to a general installer error: VyNDEX.vsto.”
[Cause]
The installation fails because Microsoft Excel 2016 doesn’t include “Visual Studio 2010 Tools for Office Runtime” that is necessary for downloading VyNDEX.
[Solution]
When using a PC on which Microsoft Excel 2016 is installed, you have to download and install the runtime from the following Microsoft’s website before installing VyNDEX.
Visual Studio 2010 Tools for Office Runtime
https://www.microsoft.com/en-us/download/details.aspx?id=48217
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